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Privacy Policy

Last updated: August 18, 2026; Effective date: August 18, 2026

1. Overview

Syro is operated by Valeria Leascenco, an individual doing business as Syro ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and protect your information when you visit our website at syro.pro ("Site") and use the Syro mobile application ("App").

We take privacy seriously. Your day-to-day tracking activity — streak history, check-in outcomes, mood logs, and trigger logs — is built on an on-device architecture and never leaves your phone. Some features do require data to leave your device: creating an account, and using the Community feature to post, comment, or react with other users. This policy explains what we collect in each case, why, and how you can control it.

Questions? Contact us at syroapp.pro@gmail.com.

2. Information We Collect

2.1 On the Website (syro.pro)

Email address. If you submit your email address on our Site to receive updates about Syro, we collect and store that email address. Providing your email is entirely voluntary. We use it solely to send you product updates and launch announcements you've opted into.

Basic server logs. Our hosting provider may automatically collect standard log data including your IP address, browser type, referring URL, and pages visited. This is used only to diagnose technical issues and understand aggregate traffic. We do not use any third-party analytics platform.

Cookies. Our Site may use essential cookies required for basic functionality only. We do not use advertising cookies, tracking cookies, or cookies that follow you across other websites.

2.2 In the App

Account information. Some features — Community and Premium — require a Syro account. If you sign up with email, we collect your name, email address, and password; your password is handled by our authentication provider, Clerk, and we never see it in plain text. If you sign up or log in with Facebook, Facebook (Meta) shares your name and public profile photo with us for this purpose. Account data is stored and managed on our behalf by Clerk.

Behavioral tracking data stays on your device. Your streak history, check-in outcomes, mood logs, trigger logs, treats, badges, and saved "why" statement are stored exclusively in your device's local storage and are never transmitted to us or any server. We cannot see this data. We do not want this data. If you delete the App or your account, this data is cleared from that device.

Community content. If you post, comment, or react in the Community feature, that content — including any photos you choose to attach — is stored on our servers via our database provider, Supabase, and is visible to other Syro users, along with your display name and profile photo. This is the one place in the App where your content is shared with other people using Syro, not just with us.

Subscription information. When you purchase a Syro premium subscription, the transaction is processed by Apple through the App Store. We use RevenueCat, a third-party subscription management service, solely to validate your subscription status. RevenueCat receives an anonymous user identifier — no name, no email, no device ID linked to you personally — and your transaction receipt for validation. We never receive or store your payment information. See revenuecat.com/privacy for RevenueCat's privacy practices.

Crash reports. If the App crashes, Apple's standard crash reporting system may collect a crash log, if you've opted in at the iOS level. This is handled entirely by Apple under their privacy policy. We do not embed any third-party crash reporting SDK.

No analytics. There is no analytics SDK in the App. We do not track which features you use, how long you use them, or your in-app behavior.

3. How We Use Your Information

Information - Purpose

Email address (Site) - Send product updates and launch news you requested

Server logs (Site) - Diagnose technical issues; understand aggregate traffic

Account information (App) - Authenticate you, maintain your account, and determine eligibility for certain program benefits

Community content (App) - Display your posts, comments, and reactions to other Syro users, and theirs to you

Subscription status (App) - Verify premium access via RevenueCat

Crash data (App) - Fix technical bugs, handled via Apple's systems

We do not sell your information. We do not share your information with advertisers. We do not build advertising profiles. We do not use your information for any purpose beyond what is stated above.

4. Email Communications

By submitting your email on our Site, you consent to receive emails from Syro, including product updates, launch announcements, and related news. Every email includes an unsubscribe link. You may also opt out at any time by emailing syroapp.pro@gmail.com with "Unsubscribe" in the subject line. We process unsubscribe requests within 10 business days. We do not share your email address with third parties for marketing purposes.

5. Data Sharing

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

Service providers. We use Clerk for account authentication, Supabase to store Community content, RevenueCat for subscription validation, and standard email delivery infrastructure for our mailing list. These providers are permitted to use your data only as necessary to perform services for us. If you sign in with Facebook, Facebook (Meta) shares your name and profile photo with us as part of that sign-in.

Legal requirements. We may disclose information if required by applicable law, court order, or to protect the rights, property, or safety of Syro, our users, or the public.

Business transfers. If Syro is sold or transferred to another entity, your information may transfer as part of that transaction. We will notify you by email or prominent notice on the Site before your information becomes subject to a different privacy policy.

6. Data Retention

Email addresses collected on our Site are retained until you unsubscribe. Once you unsubscribe, your email is removed from our mailing list within 10 business days.

Behavioral tracking data is stored on your device and persists until you delete the App, delete your account, or reset your device. We have no access to this data and cannot delete it on your behalf — you control it entirely.

Account information (email, name, credentials) is retained until you delete your account.

Community content (posts, comments, reactions, photos) is retained even after you delete your account, and may remain visible to other users under the name and photo you had at the time you posted it. If you would like a specific post or comment removed, email syroapp.pro@gmail.com and we'll remove it.

Subscription records are retained by RevenueCat and Apple for the period required to manage your subscription and comply with applicable laws.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal information we hold (your email address, if provided)
  • Correction — request that we correct inaccurate information
  • Deletion — delete your account and its associated account and device data at any time in the App via Profile → Account → Delete account, or request that we delete your email address; Community content isn't automatically deleted this way — email us to request removal of specific posts or comments
  • Objection / Restriction — object to or request restriction of certain processing
  • Portability — request your data in a machine-readable format
  • Withdrawal of consent — unsubscribe from emails, or delete your account, at any time

To exercise any right, email syroapp.pro@gmail.com. We will respond within 14 days.

8. European Users (GDPR)

If you are in the EEA, United Kingdom, or Switzerland:

Legal basis. We process your email address on the basis of your consent (Article 6(1)(a) GDPR), given when you voluntarily submit your email. Account creation and Community posting are also based on your consent, given when you create an account or choose to post. You may withdraw consent at any time by unsubscribing or deleting your account.

Data transfers. Your information may be processed by service providers outside the EEA. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.

Complaints. You have the right to lodge a complaint with your local data protection authority. Note that content you've shared in the Community may already be visible to other users before a deletion request is processed, and we can't retroactively control copies made outside the App (e.g. screenshots).

9. California Users (CCPA / CPRA)

Syro is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at syroapp.pro@gmail.com and we will delete it promptly.

10. Children's Privacy

Syro is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at syroapp.pro@gmail.com and we will delete it promptly.

11. Security

We take reasonable technical and organizational measures to protect information we hold. Account information and Community content held by Clerk and Supabase are encrypted in transit and at rest. Email addresses are stored using standard security practices. Behavioral tracking data is stored on your device under iOS's sandboxed security model, inaccessible to other apps. No transmission or storage method is 100% secure; we cannot guarantee absolute security, but we take our obligations seriously.

12. Third-Party Links

Our Site or App may contain links to third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will update the "Last updated" date when we do. For material changes, we will notify you by email (if we have your address) or by prominent notice on the Site. Continued use of the Site or App after changes take effect constitutes acceptance of the updated policy.

14. Contact

Valeria Leascenco, operating as Syro
Email: syroapp.pro@gmail.com
Website: syro.pro

Built to solve a problem we experienced ourselves and created with the belief that you'll feel the difference too.

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